Property Claims
How to File a Claim
Our goal is to make filing a claim simple. We walk you through our three options for filing a claim and hope to provide you with a positive experience. If after watching this video you have questions, you can see more information below.
Farm Bureau Financial Services offers three convenient options for reporting a property claim for customers with policies issued from our coverage area (Arizona, Iowa, Kansas, Minnesota, Nebraska, New Mexico, South Dakota and Utah):
- Report a claim online
- Contact your agent
- Call our 24-hour Customer Service Support team toll-free at 1-800-226-6383
Outside these states, please contact your agent.
To help make the filing process smoother, please have the following documents ready when you contact your agent or claims representative:
- Insured’s Name
- Address of Insured
- Policy Number
- Date of Damage or Injury
To view your claim status and the contact information for your assigned adjuster, log in to your FBFS.com account and go to the claims overview. If you don’t have online account access, our easy registration process takes just a few minutes!
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